Contact QuickMD Customer Service
How to Reach a Person at QuickMD
Verified Contact Information
Toll-Free Number:
-
1-888-878-4256
Customer Service:
-
1-972-645-9400
QuickMD Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular QuickMD Phone Number
1 (888) 878-4256
Average Hold Time
00:03:21
Average Calls duration
4 minutes
QuickMD Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
QuickMD Customer Service Rating
4.4 out of 5
Call Volume by Day
View full overview ›
QuickMD Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular QuickMD Phone Number | 1 (888) 878-4256 |
| Average Hold Time | 00:03:21 |
| Average Calls duration | 4 minutes |
| QuickMD Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| QuickMD Customer Service Rating | 4.4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to QuickMD | First and last name, date of birth or email |
Call Volume by Day
Contact Information
QuickMD Website:
QuickMD Help Center:
Corporate Office Address:
QuickMD
10101 Westridge Blvd Ste 101
Mckinney,
Texas
75070
United States
Summary of QuickMD Customer Service Calls
2K
TOTAL
CALLS
CALLS
03:33
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call QuickMD?
Request for Information Question:
- “Can’t schedule my appointment”
- “Questions about pricing”
- “Need appointment”
Payments and Charges Question:
- “I was charged and didn't utilize your services.”
- “Payment payment”
- “Trying to add my payment information to schedule an appointment but it won’t let me and it says I have one attempt left before my account is locked”
Account Question:
- “I lost y phone and don’t have my login instructions or information”
- “Unable to sign in”
- “Can’t use my account becaus”
Product/ Service Question:
- “Insurance issuue”
- “Problem with account”
- “Medication error”
Refund Question:
- “Refund”
- “Refund issues”
- “Refund never got an appointment”
Return/ Replace Question:
- “Change pharmacy”
- “Doctors letter was s3nt to me incorrect”
- “Change adress provider was paid but wrong adress”
Shipping and Delivery Question:
- “I have not received my meds and no one is answering my emails”
- “Never received prescription”
- “Delayed delivery”
Activation/ Cancellation Question:
- “Meds was canceled at Pharmacy”
- “Activate account”
- “Cancelled appointment”
Staff Question:
- “Customer service”
- “No service”
- “I can't book my appt, I do have 2 emails, CLD have signed in on wrong one.... I have emailed customer service , you all have emailed me to book appt, it want let me, my chart is even like ive never seen a Dr there , I have for 6 months or so,”
Cards Question:
- “Stolen card”
- “Someone using my card without my permission”
- “I can't pay with a visa gift card”
Employment Question:
- “Doctors are not doing their job”
- “I need to get all my receipts for my visits asap so I can get paid back from my insurance company”
Website/ Application Question:
- “Application”
- “I sent a form through app portal”
Other Question:
- “Prescription”
- “Suboxone medication”
- “Doctors note”
Compare QuickMD Customer Service To
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QuickMD